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Important: Builder's Mate currently only deliver to CT, ME & TN postcodes

Contact Us

Have a question about a request, becoming a supplier, or how Builder's Mate works? We're here to help.

General enquiries

For general questions about using Builder's Mate, existing requests, or feedback on the service, please contact us using the details below.

Supplier enquiries

If you're a builders merchant or specialist supplier and would like to receive requests from Builder's Mate customers, get in touch and we'll talk you through how it works.

Please include your company name, the types of materials you supply, and the areas you deliver to so we can respond with the most relevant information.

Postal address

Our registered office address is:

Builder's Mate Group Limited
Unit 3, Stanley Court, Shearway Business Park, Shearway Road
Folkestone
Kent
CT19 4FJ
United Kingdom

Support hours

We aim to respond to all enquiries as quickly as possible during normal business hours:

Monday to Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

If you contact us outside these times, we'll get back to you on the next working day.

Builders Mate tradesman holding a power tool

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