Terms of Website Use

1. About These Terms

These terms of use (together with the documents referred to in them) set out the terms on which you may use our website and services operated by Builder's Mate Group Limited. Use of our site includes accessing, browsing, or submitting requests. Please read these terms carefully before you start to use our site.

By using our site, you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use our site.

Other applicable terms

Our Privacy & Cookies Policy sets out how we process personal data we collect from you. By using our site, you consent to that processing and warrant that all data you provide is accurate.

Information about us

This site is operated by Builder's Mate Group Limited. We are registered in England and Wales under company number 15522738and have our registered office at Unit 3, Stanley Court, Shearway Business Park, Shearway Road, Folkestone, Kent CT19 4FJ.

2. About Builder's Mate

Builder's Mate is an online platform that connects construction professionals with building material suppliers. We facilitate the submission of material requests and the collection of competitive bids from verified suppliers.

Important:Builder's Mate acts as an intermediary platform only. We do not sell materials directly, and any contract for the supply of materials is between you and the supplier.

3. Using Our Service

Eligibility

To use our services, you must:

• Be at least 18 years old
• Be a UK resident or have a UK delivery address
• Provide accurate and complete information
• Use the service for legitimate business purposes

Your responsibilities

When using our platform, you agree to:

• Provide accurate information about your material requirements
• Not submit fraudulent or misleading requests
• Respond to suppliers in a professional manner
• Not use the platform to gather supplier information for purposes other than obtaining quotes
• Keep your contact details up to date

4. Accessing Our Site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or uninterrupted. Access is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice.

You are responsible for making all arrangements necessary to access our site and for ensuring that anyone who accesses our site through your connection is aware of these terms and complies with them.

5. Submitting Requests

When you submit a request through our platform:

• Your contact details and request information will be shared with relevant suppliers
• Suppliers may contact you directly regarding your request
• You are not obligated to accept any bids you receive
• Requests cannot be cancelled once submitted

6. Bids and Transactions

Bids submitted by suppliers are valid for the duration specified. When the bidding period ends, we will notify you of the winning bid.

Important:Any transaction you enter into with a supplier is solely between you and that supplier. Builder's Mate is not a party to any such transaction and is not responsible for:

• The quality, safety, or legality of materials supplied
• The accuracy of supplier listings or bids
• The ability of suppliers to fulfil orders
• Any disputes between you and suppliers

7. Your Account and Password

If you are provided with a password or any other piece of information as part of our security procedures, you must keep it confidential. We may disable any password or access at any time if we reasonably believe you have failed to comply with these terms. If you know or suspect that anyone else knows your password, you must promptly notify us via our contact page.

8. Intellectual Property

We are the owner or licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright and other laws. All such rights are reserved.

You may print off one copy and download extracts of any page(s) for your personal use. You must not modify any materials you have printed or downloaded, and you must not use any part of the content for commercial purposes without a licence from us or our licensors. Our status (and that of any identified contributors) as authors of content on our site must always be acknowledged.

If you print, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately.

9. No Reliance on Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees that the content is accurate, complete or up to date.

10. Limitation of Liability

It is your responsibility to select a supplier and any arrangement in respect of goods or services is a separate contract between you and the chosen supplier. We are not liable to you under any such contract.

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it. We will not be liable for any loss or damage (whether in contract, tort, breach of statutory duty or otherwise) arising in connection with: use of or inability to use our site; use of or reliance on any content on our site; any goods or services ordered as a result of a request posted on our site; loss of profit, loss of business, business interruption or loss of business opportunity (where you use the site for commercial purposes); or any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, denial-of-service attack or other technologically harmful material that may infect your equipment or data due to your use of our site or any site linked to it. We assume no responsibility for the content of websites linked on our site and will not be liable for any loss or damage arising from your use of them.

11. Prohibited Uses

You may use our site only for lawful purposes. You must not use our site:

• In any way that breaches any applicable law or regulation or is unlawful or fraudulent
• To send or upload any material which does not comply with reasonable content standards, or which contains viruses or other harmful code
• To transmit unsolicited or unauthorised advertising or spam
• To reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms
• To access, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, or any software used in the provision of our site

If you misuse our site by knowingly introducing viruses or other harmful material, or by attempting to gain unauthorised access, you may be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant authorities.

12. Suspension and Termination

We may determine whether there has been a breach of these terms through your use of our site. When a breach has occurred, we may take such action as we deem appropriate, including: immediate, temporary or permanent withdrawal of your right to use our site; removal of any content uploaded by you; issue of a warning; or legal proceedings. We may take any other action we reasonably consider appropriate.

13. Linking to Our Site

You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take unfair advantage of it. You must not establish a link so as to suggest any form of association, approval or endorsement where none exists. We reserve the right to withdraw linking permission without notice.

14. Changes to Terms

We may revise these terms at any time by updating this page. Your continued use of the website following any changes constitutes acceptance of the new terms.

15. Governing Law

These terms, their subject matter and formation, are governed by English law. You and we both agree that the courts of England and Wales shall have non-exclusive jurisdiction. If you are resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident in Scotland you may also bring proceedings in Scotland.

16. Contact

If you have any questions about these terms, please contact us:

• Email: hello@builders-mate.com
• Phone: 07958 340 396
• Address: Unit 3, Stanley Court, Shearway Business Park, Shearway Road, Folkestone, CT19 4FJ